About Us

About Gilaf by SS

Gilaf by SS was built on a simple reality. Women across Pakistan are overpaying for premium embroidered dresses because designer brands add massive retail markups. We decided to fix this problem by giving you direct access to the source.

Direct From The Textile Hub

We do not just buy and sell clothes. We own and operate our own industrial embroidery factory right here in Faisalabad. Our production floor runs powerful 28 head machines operating at 1800 RPM. This allows us to produce extremely precise, high density embroidery without relying on outside contractors. We control every single thread and stitch.

Zero Middleman Markups

By manufacturing everything ourselves, we completely eliminate wholesalers, distributors, and expensive retail store costs. This factory direct model means we pass all those savings directly to you. You get luxury quality fabric and heavy designer level embroidery for a fraction of the standard market price.

Our Promise To You

You should not have to compromise on quality to get a good price. We provide premium eastern wear, unbeatable factory pricing, Free Nationwide Delivery, and Cash on Delivery. You shop directly from the manufacturer and save thousands of rupees on every single order.

Return & Exchange Policy

At Gilaf by SS, we stand behind the precision and quality of our factory direct manufacturing. Because we operate our own production line, every single piece undergoes strict quality checks before dispatch.

28 Days Exchange

If your product has a manufacturing defect or you received the wrong design, we will exchange it for you completely free of charge.

  • Timeframe: You must notify us within 7 days of receiving your parcel.

  • Condition: The dress must be unstitched, unworn, unwashed, and in its original packaging with all factory tags attached.

  • Process: Simply send a picture of the issue along with your order number to our WhatsApp support team, and we will arrange the exchange.

Unboxing Video Guarantee

To protect your purchase we request that you record a simple continuous video while opening your sealed delivery package. If you discover any missing item or severe damage inside, simply share this video with our WhatsApp support team. We will instantly approve your claim using this proof and dispatch a new dress to your doorstep immediately without any arguments.

Welcome to the smartest way to shop for premium embroidered apparel.